Last updated 12 October 2026

Terms of service

These terms are an agreement between you and Kieser Group (Pty) Ltd (registration number K2026245126), trading as QuizDown (“we”, “us”). By playing QuizDown you accept them and our privacy policy.

Who can play

You must be at least 13. If you’re under 18, a parent or guardian must agree to these terms for you. You must be 18 or older to buy anything.

Your account

• Keep your password to yourself. You’re responsible for what happens on your account.
• One person per account. Don’t impersonate anyone or pick an offensive name.
• A guest account can only be reached from the device it was made on. Create an account to keep it safe.

Playing fair

No cheating (bots, scripts, looking answers up in real time, sharing answers in a live match), no harassment, and no abuse of reports or submissions. We may remove content, reset scores, or suspend or close accounts that break these rules. We’ll tell you why, and you can reply to the address below.

Questions you submit

If you submit a question, you confirm it’s your own work, and you give us a worldwide, non-exclusive, royalty-free licence to use, edit and publish it in QuizDown. You keep any rights you have in it. Questions submitted before 4 October 2026 stay under the CC BY-SA 4.0 licence they were given under.

Sparks and rewards

Sparks, envelopes, cosmetics and other rewards are earned by playing. They can’t be bought, sold, transferred or exchanged for money, and they have no cash value. The odds for every envelope are published in the shop.

The Press Pass

• Price: R34.99 a month or R299 a year, in rand. The Family Pass is R99 a month or R849 a year. The price you see is the total you pay: we’re not registered for VAT, so none is added, and there are no other fees from us. Payments are taken by PayFast, by card or the other ways its checkout offers.
• Free and member play: every duel, ranked play, the daily challenge, friend challenges and four-player couch parties are free. Members also get: envelopes from up to 20 wins a day (free players: the first 3); a look back over every match we keep (30 days; free players: their last 10 matches, and head-to-head records over 7 days); Press Pass topics, such as a new pack's first week or a special event quiz; Race the Best as often as they like (free players: once a week); their own couch-party quizzes; and the perks listed on the Press Pass page.
• Family Pass: the person who subscribes (who must be 18 or older) can share it with up to 5 other people, each on their own account, through a link. Players aged 13 to 17 can join a family with their parent or guardian’s permission. Everyone in the family gets every Press Pass perk while the subscription is paid up. The holder can remove anyone, and anyone can leave; perks stop at that point, and everything they’ve earned stays theirs. If the holder cancels, everyone keeps the Pass until the end of the month or year that was paid for.
• Renewal: your subscription renews automatically at the same price, every month or every year, until you cancel. If we ever change the price, we’ll tell you at least 30 days before it applies, and you can cancel before then.
• Cancelling: any time, in Settings → Press Pass → Cancel renewal. If you subscribed through Google Play, cancel in the Play Store under Payments and subscriptions. You keep the Pass until the end of the period you’ve paid for.
• Free trial: 7 days, once per account, with no card required. It starts by itself when you finish your third match (or earlier, if you start it yourself), and it ends by itself; nothing is charged.
• Founding Members: until 31 January 2027, and only for the first 1 000 members, the Pass is R19.99 a month or R199 a year. That price stays the same for as long as the subscription keeps renewing; if you cancel and later subscribe again, the standard price applies. The Founding Member title is yours to keep either way.
• Gift codes: a gift is a one-off payment of R34.99 for a month or R299 for a year; nothing renews. Each code works once, on any account belonging to someone 13 or older, and adds its time to any Pass they have. Codes don't expire and have no cash value. We refund a gift only while its code hasn't been redeemed.
• Refunds: see refunds and cancelling.
• Exclusive cosmetics you receive are yours to keep after your membership ends, for as long as your account exists.

The service

We work to keep QuizDown running and fair, but we can’t promise it will always be available or error-free, or that every question is correct (please report the ones that aren’t). We may change or stop features. If we close QuizDown, we’ll refund the unused part of any paid membership.

Liability

Nothing in these terms limits rights you have under the Consumer Protection Act or the Electronic Communications and Transactions Act, or any liability that can’t legally be limited. Otherwise, our liability to you is limited to the amount you paid us in the 12 months before the claim.

Ending this agreement

You can delete your account at any time in Settings. We may close an account that seriously or repeatedly breaks these terms.

Law and disputes

These terms are governed by the law of South Africa. Tell us about any problem first at support@quizdown.app; most things are quicker to sort out that way. If we can’t sort it out together, you can go to the Consumer Goods and Services Ombud (cgso.org.za) or the National Consumer Commission (thencc.org.za), and you keep every right to go to court. We’re not a member of any industry body or code of conduct.

Terms version 2026-10-07b.